Why we are here:
You have the right to be secure. The Fourth Amendment to the United States Constitution is part of the Bill of Rights. It was added to guard against unreasonable searches and seizures.

“The right of the people to be secure in their persons, houses, papers, and effects, against unreasonable searches and seizures, shall not be violated,” . . .

We believe this right includes your network. Although history may teach this was conceived for a different purpose, WE believe you have the right to operate your network free from the threat of intruders and we are dedicated to this cause.

How we do it:
“The era of the stand alone defense is giving way to the collective.” Sentinel IPS with Collective Intelligence™ is “the most effective breakthrough in perimeter network security since the firewall.

Protecting your network perimeter gets more difficult every day. New kinds of attacks call for new ways of remediation. Change the way you defend your network with Sentinel IPS(CI). Tens of thousands of individual security decisions are executed by network managers using the latest intrusion prevention technologies, then harnessed and directed at defending your network and continuously updated every 30 minutes around the clock. Working together, members of the Sentinel IPS community of users protect one another through their enrollment, participation, and diligence in securing their own networks. Imagine the power of working in unison with IT managers around the world protecting your right to be secure. Join the world wide community of users and participate in a level of security that comes from Collective Intelligence™ available exclusively from Sentinel IPS.

What we do:
Sentinel IPS is the most affordable Intrusion Prevention System available, and the only one that has Network CloakingTM. Sentinel IPSTM utilizes Network Cloaking, a technology that makes your protected network invisible to malicious external traffic, while allowing complete and uninterrupted access for legitimate users. Sentinel IPS is everything you need for state-of-the-art Intrusion Prevention in one affordable, fixed monthly fee, including the appliance, our security management service, 24/7 monitoring, unlimited support, update services, upgrades, and enhancements. starting at only $299/month.

What we are looking for:
We are looking for a rare individual to join our team. This person is a TCPDUMP NINJA disguised as a Customer Support Technician. You should have skills and experience related to determining if network traffic is valid or has the likelihood of being malicious in nature. You should possess broad overall systems administration and network security experience and technical knowledge, as well as, expertise within the designated technical disciplines. The position demands the highest commitment and dedication to excellence. You must be willing to provide excellent customer support and assistance while working as part of the world's best IPS team.

The TCPDUMP Ninja:
You have an extraordinary relationship to your word and you are a member in the movement to protect our right to be secure. It can come at any time, someone needs your help. Real time, right now, you can make a difference, because you are a tcpdump ninja. You have the knowledge and the skill, to instantly obtain the information you need, scan the environment, assess the situation, and resolve the customer's support issue. Not everyone can understand what you have brought to bear in defending the network, but we appreciate it, and all can admire it. At this time in history the hero is a tcpdump ninja.

The Sentinel IPS Customer Support Technician:
Frontline phone and email support for Sentinel IPS Customers. The Sentinel IPS Customer Support Technician will assist with IPS installations, troubleshooting, network analysis, alert remediation, and network monitoring. Additional duties will include assisting sales, development, inventory management, hardware build up.

The life of a TCPDUMP Ninja:
The life of the tcpdump ninja is made of these kind of moments for sure, but there is also the time in between that is filled with the tasks and discipline which hone the ninjas skills to perfection. Building hardware, answering calls and emails for IPS/network support and performing triage on those support requests. The tcpdump ninja works on the support team first and foremost. Inventory and development teams second and provide assistance to sales and account representatives as needed. The tcpdump ninja chooses a life of service for only can those that serve, learn to lead.

The life of a Sentinel IPS Customer Support Technician:
The ideal candidate will possess excellent phone and communication skills and be comfortable with both basic and highly technical discussions with everyone from non-technical users to a network admins and CTO’s.

Primary Responsibilities

• Customer Support (Phone and Email)
• Network Analysis & Monitoring
• Alert Remediation and Response
• Assist Sales, Development, Inventory Management, Hardware builds
• Maintain Competency on Sentinel IPS Technologies

Desired Skills & Qualifications

• Linux, FreeBSD, OpenBSD System Administration
• Firewall Familiarity & Maintenance (IPTables, PF, IPFW)
• Advanced Knowledge of Networking
• LAN, WAN, VLAN Administration
• TCP, UDP, ICMP
• DNS, DHCP, VPN, IPSec, Routing, Packet Analysis (tcpdump)
• Detecting and Recognizing Malicious Network Traffic
• Intrusion Detection and Intrusion Prevention Systems (IDS, IPS)
• Basic Database Skills (MySQL, PostgreSQL)
• Advanced OS, Software, and Hardware Troubleshooting

Bonus Skills

• Security Vulnerability and Attack Type Understanding
• Familiarity with Cisco, Juniper, Sonicwall Technologies
• Advanced Scripting Experience (sh, bash, python)
• OO Programming Experience (C, C++, Java, Python)
• Regex, Ninja Scripting Skillz
• Apache Webserver Management, OpenSSL, OpenVPN, MySQL, Postgres
• HTML, CSS, Ajax, Django